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Privacy Policy

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Last Updated On 12-Jan-2026 

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  • INTRODUCTION:

Welcome to HiQED – High Quality Electronic Design (“HiQED”) ("we," "our," or "us"). HiQED is the business name of Amil Brkic, operating as a sole proprietor. We are committed to protecting your privacy. We place great value on the protection of your personal data. In order to inform you comprehensively concerning use of your personal data, please note the following data protection instructions. This Privacy Policy describes the policies of HiQED on the collection, use and disclosure of your personal data that we collect when you use our website ( https://www.hiqed.at ). By accessing or using the website, your personal data may be processed in accordance with this Privacy Policy and applicable data protection laws. 

 

We may modify this Privacy Policy at any time without any prior notice to you. The modified Policy will be immediately effective upon release and your continued access after such time will constitute your acceptance of the modified Privacy Policy. We therefore recommend that you periodically review this page. 
 

  • INFORMATION WE COLLECT: 

We collect personal data that you voluntarily provide to us when you fill out a form or contact us. We will collect and process the following personal data about you: 

  •  Name

  •  Email

  •  Mobile

 

If you contact us by email, the data you provide (e.g., name, email address, message) will be processed for the purpose of handling your inquiry. The legal basis is Art. 6(1)(b) GDPR (performance of a contract or pre-contractual measures) or Art. 6(1)(f) GDPR (legitimate interest in communication). Your data will not be shared with third parties unless required by law.

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We may also automatically collect certain data when you visit, use, or navigate the website, such as your IP address, date and time of access, visited pages, referrer URL, browser type and version of operating system.

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Among the types of data that this website collects, by itself or through third parties, there are:

  • Usage Data

  • Cookies

  • Device Information

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These may qualify as personal data if they relate to an identifiable individual. Complete details on each type of personal data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the data collection. Personal data may be freely provided by the user, or, in case of usage data, collected automatically when using this website. Unless specified otherwise, all data requested by this website is mandatory and failure to provide this data may make it impossible for this website to provide its services. In cases where this website specifically states that some data is not mandatory, users are free not to communicate this information without consequences to the availability or the functioning of the service. Users who are uncertain about which personal data is mandatory are welcome to contact us. Any use of Cookies – or of other tracking tools — by this website or by the owners of third-party services used by this website, serves the purpose of providing the service required by the user, in addition to any other purposes described in the present document . Users are responsible for any third-party personal information obtained, published or shared through this website.

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Usage Data

Data collected automatically through this website (or third-party services employed in this website), which can include: the IP addresses or domain names of the computers utilized by the users who use this website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the user, the various time details per visit (e.g., the time spent on each page within the website) and the details about the path followed within the website with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

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User

The individual using this website who, unless otherwise specified, coincides with the data subject.

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Data Subject

The natural person to whom the personal data refers.

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  • HOW WE USE YOUR DATA:

 We will use the data that we collect about you for the following purposes: 
 

  •  Customer feedback collection

  •  Support

  •  Administration info

  •  Site protection
     

We may use the data we collect from you to:

  • Provide, operate, and maintain our website.

  • Improve, personalize, and expand our website.

  • Understand and analyze how you use our website.

  • Respond to your inquiries and provide customer support.

  • If you have contacted us or used our services, we may send you occasional emails regarding important updates, seasonal greetings, office closures, or promotional information related to our services. Such communications will always be limited in scope and related to our ongoing business relationship. You can request to stop receiving these communications at any time by emailing us at privacy@hiqed.at, and we will promptly remove you from the mailing list. No prior opt-in is required for these occasional messages.

  • Find and prevent fraud.

 

If we want to use your data for any other purpose, we will ask you for consent and will use your data only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law. 

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Automated Decision-Making

We do not use automated decision-making, including profiling, in our processing of personal data.

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  • CHILDREN'S PRIVACY:

Our website is intended for general audiences and does not knowingly collect personal data from children under the age of 16. If you believe we have collected data from a child, please contact us at privacy@hiqed.at so we can delete it promptly.

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  • HOW WE SHARE YOUR DATA:

We will not transfer your personal data to any third party without seeking your consent, except in limited circumstances as described below: 
 

  •  Legal entities

  •  Analytics

  •  Data collection and process
     

We require such third parties to use the personal data we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose. These processors act on our behalf and are bound by contractual obligations under Art. 28 GDPR.
 
We may also disclose your personal data for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the service violates any third-party rights. If the service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner. 

 

  • YOUR DATA STORAGE:

The data is processed at our operating offices and in any other places where the parties involved in the processing are located. Depending on your location, information transfers may involve transferring your data to a country other than your own. To find out more about the place of processing of such transferred data, you can check the section containing details about the processing of personal data. All transfers outside the EU/EEA are protected by appropriate safeguards.

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  • RETENTION OF YOUR DATA:

Personal data will be stored only as long as necessary for the purposes described in this Privacy Policy or as required by law. Cookies and similar tracking technologies are covered separately in the Cookies section.

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Contact and inquiry data is generally retained for up to 12 months after final communication, unless a longer retention period is required by law. Server log files are retained for a limited period for security and troubleshooting purposes and are then deleted or anonymized.

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  • PROCESSING OF YOUR DATA:

Infrastructure monitoring

 

This type of service allows this website to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved. Which personal information are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of this website. In such cases, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your personal data in accordance with GDPR.

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Sentry

Functional Software, Inc.

Place of Processing: United States

Information Processed: Various types of information as specified in the service’s of Sentry. Privacy Policy: https://sentry.io/privacy/

Services provided by: Functional Software, Inc. (United States)

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Platform services and hosting

 

These services have the purpose of hosting and running key components of this website, therefore allowing the provision of this website from within a unified platform. Such platforms provide a wide range of tools to us – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of personal information. Some of these services use servers in multiple locations, so the exact storage location of personal information may vary.

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Wix

Wix.com, Ltd.

Place of Processing: Israel

Information Processed: device information, cookies, usage information. Privacy Policy: https://www.wix.com/about/privacy

Services provided by: Wix.com, Ltd. (Israel)

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Wix is a platform provided by Wix.com, Ltd. that allows us to build, run and host this website. Wix is highly customizable and can host websites from simple blogs to complex e-commerce platforms. Israel has been recognized by the European Commission as providing an adequate level of data protection in accordance with EU law, ensuring that your personal data is safeguarded under GDPR.

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Traffic optimization and distribution

 

This type of service allows this website to distribute their content using servers located across different countries and to optimize their performance. Which personal information are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this website and the user's browser. Because these services use distributed servers, it is not always possible to determine the exact locations where personal information may be transferred.

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Google Cloud CDN

Google LLC

Place of Processing: United States

Information Processed: device information, cookies, usage information. Privacy Policy: https://policies.google.com/privacy

Services provided by: Google LLC (United States)

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Google Cloud CDN is a traffic optimization and distribution service provided by Google LLC. For transfers to countries outside the EU/EEA, including the United States, we ensure appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

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  • YOUR RIGHTS: 

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal data to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at privacy@hiqed.at. We will respond to your request in accordance with applicable law. 


Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought. 

 

Where processing is based on your consent, you have the right to withdraw your consent at any time with effect for the future. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
 

  • COOKIES: 

When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or reject non-essential cookies and to customize your cookie preferences. Non-essential cookies (such as analytics or performance cookies) are only set after you have provided your explicit consent. You may change or withdraw your consent at any time by clicking the “Cookie Settings” or “Revisit Consent” link available on our website. We use cookies to improve your experience. You can manage cookies via your browser settings. We may use cookies and similar tracking technologies to track the activity on our service and hold certain information and to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. These cookies do not allow us to identify you directly unless you voluntarily provide personal data elsewhere on the website. However, if you do not accept cookies, you may not be able to use some portions of our website. 

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Some cookies are temporary and are deleted when you close your browser (session cookies), while others may remain on your device for up to 24 months or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy or permanent. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

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Our website uses so-called “technical” cookies and other similar trackers to carry out activities that are strictly necessary for the operation or delivery of the service.

 

Cookies managed by third parties:

Wix.com, Ltd.

Place of Processing: Israel

Information Processed: device information, cookies, usage information.

Services provided by: Wix.com, Ltd. (Israel)

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This website uses Google Maps to display maps. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this website, you agree to the collection, processing, and use of automatically collected as well as entered data by Google, its representatives, or third-party providers. Google Maps is only loaded after you have given your explicit consent. Until consent is granted, a placeholder is displayed instead of the map. You may withdraw your consent at any time via the cookie settings.
The basis for data processing is the Google Privacy Policy, which can be read at https://policies.google.com/privacy as well as the Terms of Use for Google Maps, which are available at the https://www.google.com/intl/en_us/help/terms_maps/.

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Strictly necessary cookies are required for the operation and security of the website and cannot be disabled. Analytics and performance cookies are optional and are only used with your consent.

 

Cookies duration:

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Necessary:

TS*: session

svSession: 1 year 1 month 4 days

server-session-bind: session

client-session-bind: session

ssr-caching: 1 minute

XSRF-TOKEN: session

hs: session

consent-policy: 1 year

bSession: 1 hour

mpaSessionId: session

wix-cookieyes-consent: persistent

fedops.logger.sessionId: 12 months

_wixAB3: 6 months

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Analytics:

_wix_browser_sess: session

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Performance:

_wixCIDX: 3 months

fedops.logger.defaultOverrides: 2 years

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The use of strictly necessary cookies is based on Art. 6(1)(f) GDPR (legitimate interest in ensuring the proper functioning and security of the website). The use of analytics, performance, or marketing cookies is based on Art. 6(1)(a) GDPR (consent).

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  • SECURITY:

The security of your data is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. Your personal information is stored on secure networks and is accessible only by one authorized person who is required to keep the information confidential. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any data you transmit to us and you do so at your own risk. 

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In the event of a personal data breach, we will notify the competent supervisory authority and affected data subjects in accordance with Art. 33 and Art. 34 GDPR, where required.

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  • THIRD PARTY LINKS & USE OF YOUR DATA:

Our website may contain links to websites that are not operated by us. This Privacy Policy does not apply to these third-party websites or their practices. We strongly encourage you to review the privacy policy of any site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
No data is transmitted to these third-party providers until you click the link. No personal data is transferred to these third-party sites simply by visiting our website—data is only transferred when you actively click a link and access the respective site.


Please note, however, that some third-party services used on our website, such as Wix, Sentry, and Google Cloud CDN, may collect certain personal data automatically when you visit or interact with our site.

 

These services are described in the relevant sections of this Privacy Policy, and appropriate safeguards are applied.

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Once you leave our website and visit a third-party site, the respective provider’s privacy policy applies.

 

  • DISCLOSURE OF YOUR PERSONAL DATA:

We do not sell or trade your personal data. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

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  • GRIEVANCE / CONTACT:

We do not currently have a designated Data Protection Officer (DPO). If you have any questions or concerns about the processing of your personal data, you may contact our Grievance Officer at privacy@hiqed.at. We will address your concerns in accordance with applicable law. You may contact us for all data protection requests.

 

Contact:

Amil Brkic

Gmeinstraße 12A/8

AT-8055 Graz

Authorized representative: Amil Brkic

Email: privacy@hiqed.at

Phone: +43 660 291 7938

Imprint: https://www.hiqed.at/privacy-policy

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If you wish to lodge a complaint with a supervisory authority regarding the processing of your personal data, you may contact the Austrian Data Protection Authority:

Head: Mag. Dr. Andrea Jelinek

Address: Barichgasse 40-42, 1030 Wien, Austria

Phone: +43 1 52 152-0

E-Mail: dsb@dsb.gv.at

Website: https://www.dsb.gv.at/

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End of Privacy Policy

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